This section outlines Piyapath.lk’s unwavering commitment to user privacy, detailing the types of data collected, the purposes for its use, the methods of protection, and the rights users have over their personal information. The policy is structured to be transparent and easily understandable, adhering to established best practices for online privacy documentation.
Introduction and Scope
This Privacy Policy serves to inform users about the collection, use, and disclosure of their data by Piyapath.lk. It applies to all individuals utilizing Piyapath.lk’s website and services.
Furthermore, the company is committed to upholding principles of honesty, transparency, and respecting user privacy in all its operations. To ensure users are always aware of the most current terms, a “Last Updated” date will be prominently displayed on the policy page.
Types of Personal Data Collected
Piyapath.lk collects various categories of personal data, ensuring that only information necessary for service provision is gathered. This includes the following:
- Directly Provided Data: This encompasses information actively submitted by users, such as names, email addresses, phone numbers, and billing/payment information (e.g., credit card details, billing addresses). Crucially, this also includes user-generated content, such as prompts, uploaded files, assignment details, and specific requirements for academic work (thesis, essays) or digital projects (website designs, video editing instructions).
- Automatically Collected Data: As users interact with the website, certain data is automatically gathered. This includes IP addresses, device information, browser type, usage data (e.g., types of content viewed, features used, dates and times of access), and cookie data.
Importantly, Piyapath.lk explicitly states that sensitive personal data, such as health information or biometric data, is not intentionally collected unless it is voluntarily provided by a user for specific service accommodation. Should such data be provided, its protection will be clearly outlined and handled with the utmost care.
How Personal Data is Used
Personal data collected by Piyapath.lk is processed for specific and limited purposes, aligning with the principles of purpose limitation. These uses include:
- Service Provision and Improvement: Data is used to provide and enhance services such as website development, video editing, app design, and custom academic writing.
- Transaction Processing: Information is utilized to process transactions and manage client orders efficiently.
- User Experience Personalization: Data may be used to personalize the user experience, tailoring services and content to individual preferences.
- Communication: This includes sending order updates, providing customer support, and, where explicit consent has been obtained, delivering marketing communications.
- Internal Analytics and Research: Data is analyzed internally to improve service quality and functionality.
- Ensuring Authenticity and Originality: Particularly for academic writing services, data is used to verify compliance with client requirements and Piyapath.lk’s strict “no Al” policy, ensuring the authenticity and originality of all submitted work.
Data Sharing with Third Parties
Piyapath.lk maintains transparency regarding data sharing with third parties, listing the categories of entities and the reasons for such sharing:
- Payment Processors: Data is shared with secure payment processors to facilitate financial transactions.
- Hosting and Cloud Services: Information is shared with hosting providers and cloud services essential for website operation and data storage.
- Analytics Providers: Data is shared with analytics providers to gain insights into website usage patterns, which helps in improving services.
- Customer Support Vendors: Data may be shared with vendors assisting with customer inquiries and support.
- Legal Compliance: Personal data, including information about user interactions with services, may be shared with government authorities, industry peers, or other third parties if required to comply with a legal obligation or to protect Piyapath.lk’s rights.
A critical aspect of Piyapath.lk’s operations is its explicit “no Al technology” and “100% original” guarantee for academic writing services. Many online services, particularly those that involve user input, often state that they use user-generated content to “improve our Services, for example, to train the models that power ChatGPT”. This practice, while common in some sectors, would directly conflict with Piyapath.lk’s unique selling proposition if applied to academic content.
Therefore, the Privacy Policy contains a highly explicit and unambiguous clause stating that user-generated content, specifically academic assignments, prompts, and related materials, will never be used for training Al models, for public display as samples (unless specific, separate consent is obtained from the client), or for any purpose other than fulfilling the client’s specific service order. This commitment is not merely a privacy best practice; it is a critical pillar of Piyapath.lk’s business integrity and a powerful trust-building mechanism in the academic services market.
Data Retention and Security Measures
Piyapath.lk retains personal data for a duration determined by the nature of the data and the purpose for which it was collected. Once data is no longer needed, it is securely deleted.
The company implements robust technical, administrative, and organizational safeguards designed to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: Data is encrypted both in transit (using technologies like HTTPS and Transport Layer Security) and at rest.
- Access Controls: Strict access controls are in place, limiting data access to a minimum number of authorized individuals who are bound by confidentiality commitments.
- Proactive Security: The system incorporates proactive security alerts and threat detection mechanisms.
While Piyapath.lk employs stringent security measures, it acknowledges that no internet or email transmission is ever fully secure or error-free, and users are advised to exercise caution when providing information online.
User Rights and Choices
Users of Piyapath.lk’s services are afforded fundamental rights regarding their data, aligning with fair information practices. These rights include:
- The right to access their data held by Piyapath.lk.
- The right to correct any inaccurate or incomplete information.
- The right to request the deletion of their data, also known as the “right to be forgotten.”
- The right to withdraw consent for data collection or processing.
- The right to opt out of marketing communications.
Piyapath.lk provides a clear process for users to exercise these rights, including dedicated contact information for privacy requests.
In addition, we proactively limit data collection to the “minimum necessary” to align with legal requirements and demonstrate a genuine commitment to user privacy, fostering greater trust. This approach also mitigates future compliance challenges, particularly if Piyapath.lk expands its reach to jurisdictions with more stringent data protection laws.
Cookies and Tracking Technologies
Piyapath.lk’s website utilizes cookies and similar tracking technologies, categorized as essential, analytics, and marketing cookies. These technologies are employed for various purposes, including ensuring site functionality, tracking performance, and personalizing the user experience. Users are provided with clear options for managing their cookie preferences, including how to accept or reject different types of cookies through their browser settings.
Children’s Privacy
Piyapath.lk’s services are not specifically intended for children. The policy outlines any age restrictions for data collection and, if applicable, explains whether parental consent is required and how children’s data would be protected or deleted upon request.
Changes to the Privacy Policy
Piyapath.lk reserves the right to update this Privacy Policy periodically. Users will be notified of significant changes through various methods, such as updating the “Last Updated” date prominently on the page, through website banners, or via email notifications.
Contact Information for Privacy Concerns
For any privacy-related inquiries or requests, users can contact Piyapath.lk via a dedicated email address provided within the policy.
Data Collected, Purpose, and Sharing
The following table provides a clear overview of the types of data collected by Piyapath.lk, the purposes for which it is used, and with whom it may be shared. This structured presentation aims to enhance transparency and user understanding.
| Category of Data | Specific Examples | Purpose of Collection | Third Parties Shared With (if any) and Reason |
| Personal Identifiers | Name, Email Address, Phone Number | Account Creation, Communication, Customer Support | None, unless required by law |
| Contact Information | Email Address, Phone Number | Order Updates, Customer Support, Marketing (with consent) | Customer support vendors (for support) |
| Payment Information | Credit Card Details, Billing Address | Transaction Processing, Order Fulfillment | Payment processors (to facilitate secure transactions) |
| Device & Browse Data | IP Address, Browser Type, Usage Data | Website Functionality, Performance Tracking, Service Improvement | Analytics providers (for usage insights), Hosting providers (for website operation) |
| User-Generated Content (Academic) | Thesis Requirements, Completed Essay/Report | Order Fulfillment, Ensuring Originality, Quality Assurance | None for Al training, resale, or public display (unless specific client consent) |
| User-Generated Content (Digital) | Website Design Briefs, Video Editing Instructions | Order Fulfillment, Service Customization | None, unless required for project collaboration (with client approval) |